What to do if an Elmo or Beast rental car is blocking the charger?
If you want to use an Enefit Volt public charger to charge your electric car, but you see that the place is occupied by an Elmo Rent or Beast Rent car that has finished charging, you must contact the relevant company to release the charger.
If the charger is occupied by Elmo Rent, you can move the car yourself. To do this, call Elmo Rent's 24-hour customer line at 527 2626. You can find this number written on the car. In situations where a person who rented a car has blocked a charging station, Elmo Rent's customer support can remotely open the doors of the specific vehicle and start it so that the car can be moved. Unfortunately, this requires additional effort from an Enefit Volt customer, but it is the fastest way to resolve the situation.
Unblocking a space occupied by an Elmo Rent car
1. Call Elmo Rent on 527 2626 round the clock
2. The operator will remotely open the doors and start the car
3. Park the car somewhere else
4. Start charging your own electric car
If the charger is occupied by Beast Rent, call their customer line 5593 0444; the calls are answered on weekdays at 7:00–0:00. In the case of Beast Rent, the solution will take more time, because the car cannot be opened remotely and a company employee must come to move it.
Unblocking a space occupied by a Beast Rent car
1. Call Beast Rent on 5593 0444 on weekdays at 7:00–00:00
2. Inform the operator of the location and vehicle number
3. A Beast Rent employee will come to move the car
4. Start charging your own electric car
Enefit Volt does its best to minimize the blocking of chargers and find a solution for both ordinary users and rental company customers to conveniently and pleasantly charge their electric cars.